Privacy Policy

This statement is a privacy notice to you, our customer.

Community Banks of Shelby County respects the privacy expectations and rights of its customers regarding financial business.

Community Banks of Shelby County collects, retains and uses information about individual customers only when we believe it would be useful (and allowed by law) in administering our business and to provide products, services and other opportunities to customers.  This information is obtained from application information, transaction information and consumer report information.

Community Banks of Shelby County will use a customer’s personally identifying information in our normal course of business.  Personal information will not be sold or distributed to other parties for marketing purposes.

Community Banks of Shelby County does not disclose any nonpublic personal information about our customers or former customers except as permitted by law.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic and procedural safeguards that comply with bank regulations to guard your nonpublic personal information.

This disclosure applies to all customers who have a continuing relationship with us, such as deposit accounts, loan accounts and safe deposit boxes.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you.  Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.  This disclosure applies to all customers who have a continuing relationship with us, such as deposit accounts, loan accounts and safe deposit boxes.

Privacy For Our Website 

We recognize the importance of protecting the confidentiality of personal information that may be submitted to us when you visit our website.  The information we receive depends on what you do when you visit our website.

If you visit our site to read or download information such as product information for checking and savings accounts or other services offered by Community Banks of Shelby County, we do not collect personally identifiable information from this visit.  We do measure the number of visitors to assist us in making our site more useful to our visitors.

If you register to use online banking services, send us e-mail messages or complete forms or bill payment information you may be asked to provide information to process your transaction or request.  This information may be retained by us to facilitate decisions and to complete the requested transactions.  Information you submit to us is treated no differently than information you might provide in a written format such as account applications, check reorders or other correspondence. 

Our Commitment To You

We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy.  If you have any questions about how Community Banks of Shelby County protects your confidential information, please call us at (217)783-2121.